Privacy Policy

1. Information We Collect

We collect the following information when you interact with GateMate:

• Email address — when you join the beta waitlist via our website or create an account in the app
• Profile information — display name, optional photo, and optional bio when you create an account
• User-generated content — short messages you send to other attendees through GateMate's intro request feature
• User identifiers — internal user ID and session tokens used for authentication
• Usage data — events you join (GateLinks), interactions within those spaces, and app activity for analytics
• Diagnostic data — crash logs and performance data used to identify and fix bugs
• Device information — device type, operating system, and app version for debugging and performance

We do not collect GPS location data. You join a GateLink by entering a code — not by sharing your physical location.

If you sign in using Sign in with Apple and choose Apple's "Hide My Email" option, we receive only Apple's anonymous relay address. We never receive your real email address in that case.

2. How We Use Your Information

• Send you beta access invites and product updates via email
• Enable your presence and identity within GateLinks you join
• Improve app performance and fix bugs
• Measure engagement and validate product features
• Respond to support requests or reports
• Enforce our Terms of Service and protect users from abuse

We will never sell your personal information to third parties. We do not run ads in GateMate products.

3. Visibility & Privacy Controls

GateMate is built with a privacy-first approach:

• Your visibility inside a GateLink is opt-in. You choose whether others can see you
• GateLinks are not publicly indexed or searchable. You must have a code to join
• You can block other users at any time. Blocked users cannot see or interact with you
• You can report any user or content that violates our Terms of Service
• You can leave a GateLink at any time and your presence is immediately removed

4. Data Sharing

We share data only with the trusted services required to operate GateMate: Supabase (backend database & authentication), Apple App Store Connect & TestFlight (distribution & crash reporting), Google Play Console (Android distribution), Formspree (waitlist email submissions), and Google Fonts (website fonts). All third-party services are required to maintain the confidentiality and security of your data.

5. Data Retention & Account Deletion

You can delete your account and all associated personal data at any time — In-App (Settings → Delete Account), on the Web at gatemate.net/delete-account, or by emailing info@gatemate.net. Deletion requests are processed within 30 days. Waitlist email addresses are retained until the beta program concludes or you unsubscribe.

6. Security

• All data is encrypted in transit using HTTPS/TLS
• Row Level Security (RLS) is enforced on all database tables
• Authentication is handled with secure session management
• Passwords are hashed and never stored in plain text

7. Children's Privacy

GateMate is intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

8. Your Rights

Depending on your location you may have rights to Access, Correction, Deletion, Opt-out, and Portability of your data. California residents have additional rights under the CCPA. We do not sell personal information. To exercise any right, email info@gatemate.net.

9. Changes to This Policy

We may update this Privacy Policy as GateMate grows. Significant changes update the "Last Updated" date above. Continued use constitutes acceptance.

10. Contact

Email: info@gatemate.net  ·  Company: QAlytics LLC dba GateMate™